Procedure to follow:
For all merchandise returns, (repair, loan, quote & warranty) an RMA (Return Merchandise Authorization) form is required. This means that you must declare all merchandise, prior to shipping it. Marcel Aubert SA Rue Gurnigel 48 CH - 2560 Nidau Please be aware that incorrect and/or incomplete forms cannot be processed and unnecessarily delay the procedure. In the future, returns without an RMA form will be refused. |
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